Contact information

CONTACT US

Thank you for visiting EverStride Store.

We are committed to providing excellent customer service and making your shopping experience as smooth as possible. If you have any questions regarding your order, shipping, returns, products, or general inquiries, our support team is here to help.

Customer Support

Email: support@everstridestore.co

Our support team is available to assist you with:

  • Order status

  • Shipping inquiries

  • Returns and refunds

  • Product questions

  • Order modifications

  • General customer support

Support Hours

Monday – Friday

9:00 AM – 5:00 PM (U.S. Business Hours)

We strive to respond to all customer inquiries within 24 business hours.

Before Contacting Us

To help us resolve your request as quickly as possible, please include:

  • Your full name

  • Order number (if applicable)

  • Email address used for the purchase

  • A detailed description of your request

  • Photos or videos (if reporting a damaged or defective product)

Providing complete information allows our support team to assist you more efficiently.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

If you have not received your tracking email after the estimated processing period, please contact us and we will gladly assist you.

Returns & Refunds

If you wish to request a return or refund, please review our Refund & Return Policy before contacting us.

Our support team will guide you through the return process if your request qualifies under our policy.

Business Information

Store Name: EverStride Store

Website: everstridestore.co

Customer Support Email: support@everstridestore.co

Thank you for choosing EverStride Store.

We appreciate your trust and look forward to serving you.